Provision Master (M/F)

• To submit order proposals for Subsistence, Bonded, Consumables, Uniforms, Linen, Entertainment supplies and equipment and all other items as requested for the Hotel Department; • To ensure that items requested do not exceed ships storage capacity and/or affect ships safety; • To oversee the cleaning procedures and maintenance of all store rooms and Provision areas; • To oversee the daily operation of food, beverage and consumable issuing; • To ensure that USPH standards are maintained at all times; • To process all invoices and Purchase Orders in MXP; • To follow up on shortages, credits and upcoming challenges through constant communication with the Purchasing Department at the Mystic Office; • To prepare the ship's requisitions and in port purchase orders; • To organize loadings in conjunction with other departments onboard and according to company policies and USPH standards; • To receive, issue and to spot check all Hotel related items in store; • To conduct a full bonded inventory every month as per Policy; • To plan ahead for all upcoming cruises; • To train, coach, counsel, support and delegate the Provision Staff; • To deal with any maintenance issues which may arise in the Provision area and to report and follow up on the work orders in a timely manner; • To monitor and develop the Work and Vacation schedules and to conduct Performance Appraisals for the Provision Staff; • To ensure that Provision Department overtime is submitted to the Chief Purser in a timely manner; • To ensure that all Provision Work Registration Forms are completed accurately and handed in to the Chief Purser in a timely manner; • To adhere to and to ensure that the Provision Staff adheres to all Company Policies and Procedures, Manuals and Directives; • Other responsibilities, as assigned, but not limited to the above.

• College Degree/Diploma and/or Hotel Management School or other relevant apprenticeship in the food service industry required; • Minimum of two (2) years’ experience in a hotel or two (2) years’ experience onboard a cruise ship in a similar position; • Food and Beverage product knowledge is required; • Previous Accounting and/or Hotel Stores experience beneficial; • Must be fluent in written and spoken English; • Must have very good administrative skills (proficient in Outlook, Word, Excel, PowerPoint and any shipspecific purchasing program) knowledge in MXP beneficial; • Must have excellent organizational skills and show attention to detail; • Must possess excellent leadership skills and the ability to interact with all levels of personnel; • Must be able to communicate and implement corrective action steps in an effective, yet diplomatic fashion; • Must be able to remain calm under pressure; • Needs to have an outgoing personality and has to possess a positive attitude, maintaining a friendly and approachable demeanour at all times.

Financial Responsibilities • To create orders in accordance with Freight Budget; • To check invoices for errors, make credit request for spoilage or shortages made by vendors; • To ensure we receive items according to specification; • To monitor and control all Hotel Stores inventories; • To monitor and control vacation schedules and consequently Travel costs for the Hotel Stores Department; • To monitor and control all Hotel Stores expenditures to ensure that it stays within the limits of the Consumable and M&R Budget; • Calculation and submission of daily Food Cost; • To ensure that Company property is maintained properly and treated with respect at all times. Safety Responsibilities • To ensure that the proper use of Personal Protective Equipment in the Provision work areas is implemented at all times; • To ensure that hazardous materials are properly received, stored, handled and distributed; • To ensure that Safe Lifting Techniques are practiced at all times in the Provision Department; • To be familiar with Ship´s Emergency plans; • To be familiar with Safe Working Practices. Emergency Duties • To follow instructions on Safety Card; • To participate in Guest/Crew Lifeboat Drills as per instructions; • Other safety responsibilities, as assigned, but not limited to the above. Team Communication and Meetings • To schedule and conduct meetings with the Utility Provision; • To attend the Hotel Manager’s Meeting every day; • To communicate with the Mystic Head Office on a regular basis; • To communicate with the Maitre D, Chief Bartender, Executive Chef and all other Department Heads on a regular basis; • To encourage and demonstrate good communication, excellent teamwork and continuous training, coaching and counseling.