About the role
Europe, Multiple Countries
Seasonal
River - Galley
Manager/Supervisor
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Executive Chef
Requirements:
• Have a Chef apprenticeship or culinary schooling
• Min. 2 years’ experience in a 4* or 5* galley operation as an executive chef
• Chef or Master Chef certificate
• Highly proficient in spoken and written English
• Excellent knowledge of HACCP
• Strong computer skills and budgetary knowledge
• Experience in ordering and inventory
• Team-player and strong leadership skills
• Self-organized, disciplined, and reliable
• Good problem-solving skills
• Able to conduct trainings
• Stress tolerant
• Familiar with a multicultural working environment
• Have an eye for excellent food presentation
Role and Responsibilities:
• Overall responsible for a smooth and organized operation within the galley
• Active involvement in daily operations, including taking overall any station if needed
• Provide professional and courteous service at designated workstations in accordance with company standards and procedures
• Welcome and greet guests when in the restaurant or in any public area
• Always be up to date with company standard operating procedures, particularly for the galley department, and ensure implementation
• Be present during peak working hours (preparation, service, meetings)
• Distribute information within the team as well as to other departments
• Prepare duty schedules in accordance with relevant labour legislation
• Retain full knowledge of food menus and recipes
• Ensure proper setup and “mise en place”
• Control “mise en place” sheets of each station
• Ensure quality and quantity of crew food following company standards
• Conduct frequent training sessions for the galley department
• Ensure timely preparation of show plates for the daily menu briefing and conduct menu briefings with the restaurant team
• Perform menu presentations to guests
• Attend and conduct cooking demonstrations for guests
• Be aware of guest's specific needs and dietary requirements and recommend suitable alternatives
• Ensure proper stock handling, including reaching cost targets and implement necessary improvements if needed
• Evaluate the galley team with the assistance of the executive sous chef and provide feedback, including performance enhancing action plans if necessary
• Conducti daily quality checks
• Conduct regular briefings and meetings ensuring smooth information flow for the crew and participate in head of department meetings conducted by the hotel manager
• Responsible for the monthly inventories, purchase orders including equipment items, and delivery control
• Support and encourage talented crewmembers suggesting career steps, following the company HR operating standards
• Ensure a proper welcome and introduction of new joining crewmembers
• Responsible for ensuring and maintaining cleanliness front and back of house according to HACCP and safety regulations, including monitoring compliance with legal requirements
• Inform front office manager about any menu changes in good time
• Ensure a proper handover between all shifts
• Take an active role in creating a positive work environment between all departments onboard
• Ensure correct food item rotation (FIFO), storing, labeling, and temperature control at all workstations
• Handle guest complaints and inform the hotel manager if needed
• Keep a record/list of breakage and monitor costs of breakage and damage, notifying the hotel manager if necessary
• Ensure correct handling of all equipment, machinery, and chemicals
• Prepare and monitor the department's vacation planning in accordance with the ships general vacation plan
• Ensure the galley department has a full understanding of their designated safety roles, duties, and in-port-manning
• Report any potential safety hazards
• Review cruise questionnaires and ratings, implement action plans and follow up after every cruise
Side Tasks:
• Participate in scheduled trainings, briefings, and meetings
• Perform other duties as instructed by the supervisor, e.g. luggage service, loading, and garbage off-loading
• Participate in all safety drills and ensure solid knowledge of designated safety role
• Assist other departments as per Supervisor's instructions
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