About the role
This is an excellent opportunity for a hospitality professional to oversee all hotel operations onboard, ensuring exceptional guest service, operational excellence, and the highest standards across accommodation, food & beverage, housekeeping, guest services, entertainment, and revenue-generating areas.
Key Responsibilities:
• Lead and manage all hotel departments onboard.
• Ensure exceptional guest satisfaction and service delivery.
• Drive operational efficiency and adherence to company standards.
• Manage budgets, departmental performance, and onboard revenue opportunities.
• Develop, motivate, and support a multicultural hotel team.
• Maintain compliance with safety, sanitation, and maritime regulations.
• Collaborate closely with shipboard and shore-side management teams.
Requirements:
• Previous experience as Hotel Manager, Assistant Hotel Manager, or in a senior hotel operations leadership role onboard a cruise ship.
• Strong background in hospitality and guest services.
• Proven leadership and team management skills.
• Experience managing budgets, service standards, and operational performance.
• Excellent English communication skills.
• Ability to work effectively in a fast-paced, multicultural environment.
What We Are Looking For:
We are seeking a passionate and results-driven hospitality leader with a strong focus on guest satisfaction, operational excellence, and team development. The ideal candidate is a confident communicator who thrives in a dynamic cruise environment and is committed to delivering memorable guest experiences.
How to apply for the job:
Register your profile with OSM Thome Recruitment tool on https://jobs.osmthome.com/jobs
Upload your English CV to OSM Thome.
OSM Thome Recruitment will contact you for the next steps of the recruitment process.