Transformation Project Manager

The Transformation Project Manager is responsible for the structured delivery of strategic transformation initiatives across HX. The role translates business priorities into clear project plans, coordinates cross-functional teams, manages dependencies, risks and decisions, and ensures that agreed outcomes are embedded into day-to-day operations. Working with senior leaders, functional owners and subject-matter experts, the role provides disciplined governance, transparent reporting and practical project coordination to deliver measurable, sustainable improvements for the business, our people and our guests. Key Responsibilities & Deliverables The role is expected to own and manage end-to-end delivery of assigned transformation projects, from mobilisation and planning through implementation, handover and closure. • Translate strategic objectives and business priorities into clear scope, deliverables, milestones and integrated project plans. • Establish appropriate project governance, including decision forums, reporting cadence, documentation standards and escalation routes. • Work with stakeholders to support stakeholder adoption and embed agreed changes into day-to-day operations. • Coordinate cross-functional workstreams and maintain alignment across business owners, subject-matter experts, technology teams and external partners. • Manage project risks, issues, assumptions, dependencies and decisions, driving timely mitigation and escalation where required. • Monitor delivery progress, risks, benefits and budget, providing concise and accurate status reporting. • Plan and coordinate testing, business readiness, training, implementation, and transition to business as usual. • Maintain clear project documentation, decision records and audit trails, ensuring information is accessible, current and appropriately controlled. • Facilitate workshops and working sessions that enable effective problem solving, decision-making and accountability. • Identify opportunities to improve HX project delivery practices, templates, governance and ways of working, and share lessons learned across the transformation portfolio. • Contribute to broader team and business priorities as needed. • Thinks sustainably and brings this mindset to their team and partners. • Champions the HX Spirits Requirements • Fluency in English is required. • Experience in the maritime, expedition, or cruise industry beneficial but not required. • 5+ years of experience in project management of complex business transformation, change, process improvement or technology-enabled projects. • Demonstrable experience delivering projects across multiple functions, locations and stakeholder groups in a matrixed organisation. • Practical knowledge of project delivery methodologies, governance, planning, risk management, change control and benefits tracking. • Experience producing high-quality project plans, status reports, RAID logs, decision papers and executive-level updates. • Strong facilitation and stakeholder-management skills, with confidence engaging senior leaders and challenging constructively where needed. • Experience with testing, implementation readiness and transition to business-as-usual. • A recognized project management or change qualification, such as PRINCE2, PMP, APM, Agile or Prosci, beneficial but not required. • Tech-forward and adaptable, with a proven ability to quickly learn new systems. • Proficiency in MS Office applications including Outlook, PowerPoint, Word, and Excel. • Experience working in a multi-national organisation with a global guest mix. Key Personal Attributes/Behavioural Competencies • Safety and Compliance minded for yourself and others. • Acts with a high degree of personal integrity and honesty. • Excited to work in a hybrid work environment to leverage time in person with colleagues across the business. • Passionate about inclusion and belonging. You take pride in bringing people and different perspectives together to promote a diverse and inclusive workplace. • Clear and effective communication with internal and external stakeholders. • Ability to adapt to change in a positive, productive manner. • Delivery-focused, organised and comfortable creating clarity in complex or ambiguous environments. • Able to influence and build trusted relationships across functions and levels. • Commercially aware and able to balance pace, quality, cost, risk and stakeholder needs. • Able to convert complex information into clear recommendations and actions. • Proactive, resilient and comfortable managing multiple priorities while maintaining attention to detail. • Curious and improvement-minded, with a willingness to challenge existing ways of working constructively. • Strong sense of initiative and urgency, with the ability to follow-up on outstanding matters efficiently and manage competing demands. HX Spirits Passionate Explorers: We are proud of our history and are driven to create more. ‘Can-do’ Mindset: We jump-in and proactively contribute to the greater good. Humble Leadership: We have a short distance between leaders and teams. Genuine Interactions: We want all people to be their true selves. Supportive & Collaborative Teams: We are curious and generous with our knowledge. We Trust.