About the role
Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Responsibilities
Guest experience and photography
• Create memorable photographic moments for guests across the ship, consistently aligning with Princess Cruises’ brand standards and Service Excellence philosophy.
• Proactively engage with guests in all photo locations, building rapport, understanding their preferences, and adapting your approach to deliver an exceptional experience.
• Capture high-quality images that are correctly composed, exposed, focused, and printed, ensuring consistency across all photographic events.
Sales performance and commercial delivery
• Drive photo and video revenue by achieving or exceeding budgeted sales, image count, and sell-through targets on every voyage.
• Confidently explain products, packages, and promotions to guests, using effective sales techniques to maximise conversion while maintaining a guest-first approach.
• Actively promote premium products, including the PhotoStudio programme, and support onboard initiatives and campaigns to grow revenue.
PhotoStudio / Master Photographer duties
• When assigned as Master Photographer (Premium Studio Photographer), lead the PhotoStudio programme, delivering by-appointment portrait sessions to a consistently high standard.
• Conduct professional viewing and sales sessions, presenting images, recommending packages, and closing sales in line with budgeted targets.
• Use post-production software to enhance images, ensuring color accuracy, retouching, and overall quality meet brand expectations.
• Maintain a clean, organized, and welcoming studio environment, ensuring all equipment and props are prepared and in good working order.
Operations, stock, and product quality
• Execute onboard marketing strategies, events, visual directives, and price changes, ensuring all signage and displays are accurate and on-brand.
• Ensure merchandise, photo products, and consumables are replenished daily, and that displays are visually appealing and aligned with company standards.
• Monitor product quality and stock levels, promptly communicating any issues or shortages to the Photo Manager or senior leadership.
• Perform all Photo-Video inventories accurately and on time, maintaining secure, well-organized stockrooms, lockers, and storage areas.
Equipment care and technical support
• Take personal accountability for the care, safe use, and security of all issued equipment and Company assets.
• Troubleshoot and resolve basic technical issues with cameras, lighting, printers, and related equipment, escalating complex issues as required.
• Demonstrate accurate knowledge of Photo Lab opening, operating, and closing procedures, ensuring all checklists and logs are completed.
Leadership, training, and teamwork
• Act as a role model within the Photo-Video team, demonstrating professional behavior, strong work ethic, and a guest-focused mindset.
• Support the Photo Manager in coaching and mentoring junior photographers, sharing best practices and providing on-the-job training.
• Participate actively in team meetings and required Princess U courses, contributing ideas to improve service, sales, and operational efficiency.
Safety, compliance, and company standards
• Uphold all Princess Cruises policies, including Health, Environmental, Safety, and Security (HESS) requirements, and support a safe working environment.
• Follow all Public Health and brand standards in photo areas, promptly reporting any issues or hazards.
• Perform assigned emergency duties and participate in drills as required by company procedures.
Requirements
Professional photography experience
• Minimum 2–3 years of professional studio or portrait photography experience, ideally in a high-volume environment.
• Experience as a cruise ship photographer or in a hospitality / tourism setting is preferred.
• A portfolio that demonstrates strong technical ability, creative composition, and consistent image quality.
Education and technical skills
• Bachelor’s degree in Photography or a related field, or equivalent professional experience (preferred).
• Advanced proficiency with professional camera systems (DSLR or mirrorless), lenses, tripods, and related accessories.
• Hands-on experience with studio lighting, including strobes, softboxes, umbrellas, and flash attachments.
• Practical knowledge of backdrops, props, and set design to create flattering, brand-appropriate images.
• Strong post-production skills using Adobe Photoshop, Lightroom, and other relevant image-editing software.
Guest service and communication
• Outstanding interpersonal skills, with the ability to quickly build rapport and make guests feel relaxed and confident in front of the camera.
• Clear, confident communication skills to give simple, easy-to-follow posing and styling direction to individuals, couples, and families, including young children.
• Fluent English language skills, both verbal and written; additional languages are an advantage.
• Genuine passion for delivering exceptional guest service with a friendly, professional, and approachable demeanor.
Sales and commercial awareness
• Comfortable explaining products, packages, and promotions, with the ability to recommend options that meet guest needs.
• Motivated by achieving and exceeding sales targets, while maintaining a guest-first approach.
• Basic understanding of inventory, pricing, and merchandising principles in a retail or photo studio environment.
Teamwork, leadership, and work style
• Proven ability to work effectively in a diverse, multicultural team, building positive and respectful working relationships.
• Demonstrated reliability, strong work ethic, and a proactive, solution-focused approach.
• Willingness to share knowledge, support teammates, and contribute to a collaborative, high-performing Photo-Video team.
Shipboard readiness
• Prepared to live and work onboard a cruise vessel for extended contracts (typically around 6 months at a time).
• Comfortable working in a fast-paced, guest-facing environment with variable hours, including evenings, weekends, and port days.
• Commitment to upholding all Princess Cruises safety, environmental, and Public Health standards, including participation in required training and drills.
Additional requirements
• Ability to meet medical, visa, and background requirements for shipboard employment, as applicable.
• Willingness to provide a current, relevant photography portfolio as part of the selection process.
Benefits
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:
• A competitive salary package.
• Your comfortable double cabin - your space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.
