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Columbia Group / AROYA Cruises

CREW MANAGER/ CREW PURSER

Deck & MarineWorldwideContractualocean
Added 13 days ago

About the role

Crew Manager: Main responsibilities: The Crew Manager is responsible for: • Coordinating with the Crewing Department and Port Agents on crew joining schedule; • Ensuring that all sign-on crew are allocated cabins according to entitlement and or/ availability; • Ensuring that all sign-on crew are met and welcomed; • Ensuring that all travel and employment documents of all sign-on crew are collected and checked before boarding the ship; • Conducting general orientation for new crew if required; • Liaising with port agents ahead of scheduled port calls to receive and discuss clearance requirements for crew; • Coordinating with the Crewing Department accommodation and travel arrangements for sign-off crew; • Coordinating with port agents sign-off crew immigration and customs formalities and transfer arrangements; • Coordinating with vessel’s Finance Department sign-off crew’s financial matters; • Coordinating with the vessel’s Doctor and the Crewing Department medical repatriation cases; • Coordinating with the HR Manager and all onboard departments crew-related matters and issues requiring immediate actions; • Ensuring all documents from crew side required for arrival and departure port clearance are prepared timely and clearance is obtained as soon as possible; • Coordinating with vessel’s security to ensure that all crew are aboard prior sailing; • Ensuring copy of crew change report, departure crew list and Par Level report are sent to the Crewing Department and onboard departments immediately upon sailing from ports of call; • Reviewing crew data and documents in the Crew Management System Modules to ensure these are updated at all times; • Coordinating with HR Manager and the Crewing Department on crew contracts related matters and ensuring that contracts are signed by all crew and copies are provided to the Crewing Department; • Assisting in implementing and organizing onboard crew recognition programs initiated by the Company; • Ensuring personnel filing system is maintained according to Company requirements and standards; • Reviewing ship-specific Personnel-related forms and recommending updating or revisions to address current and future operational needs; • Checking and reviewing Personnel Section staff’s Specific Familiarization Checklist and training needs; • Ensuring that the Company manuals kept in the Management System are read and acknowledged by all Personnel staff; • Coordinating crew participation in the Company’s Corporate Social Responsibility (CSR) projects; • Reviewing purchase requisitions for Personnel department; • Preparing supply list with items/ materials for the yearly needs of the Personnel department; • Supporting preparation of Personnel Section for internal and external audits in coordination with HR Manager and the Crewing Department; • Announcing Cabin Inspection schedule; • Portraying a positive image of our Cruises to all guests, officers, crew, and government officials; • Maintaining professional relationships across all functions, while promoting a positive and harassment-free work environment that welcomes and respects differences in cultures, backgrounds, and individual personalities; • Maintaining the working area clean, safe, and handling tools and equipment with care; • Adhering to all safety regulations and using appropriate personal protective equipment (PPE) during work activities; • Participating in emergency drills and responding to actual emergencies as per the Muster List; • Adhering to and complying with all Company Policies and Procedures, Manuals and Directives; • Performing duties and tasks according to above but not limited to that. The Crew Manager reports and is accountable to the HR Manager. Contract Duration: 6 +/- 1 Month

Responsibilities

October 2026
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CREW MANAGER/ CREW PURSER at Columbia Group / AROYA Cruises | CruisedIn