Senior Manager, HR System Design

class="jobdescription"> Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Royal Caribbean Group’s HR Transformation Team has an exciting career opportunity for a full-time Senior Manager, HR System Design reporting to the Director, HR System Design. This position works on-site in Mexico City. Position Summary: The Sr. Manager, HR System Design, leads the design, configuration, governance, and continuous evolution of HR technology platforms across the enterprise. This role serves as the technical and functional leader for HR Systems, responsible for ensuring scalable, secure, and business-aligned solutions across SAP SuccessFactors, HR applications, integrations, and related technologies. The Sr. Manager partners closely with HR Centers of Excellence, HR Operations, IT, Architecture, Product, and Engineering teams to define platform strategy, oversee solution design, establish governance standards, and drive delivery excellence. While providing leadership for a team of HR System Design professionals, this role remains deeply engaged in platform capabilities, solution architecture, configuration governance, and complex problem resolution. RESPONSIBILITIES HR Technology Strategy & Solution Design Define and maintain the HR Systems roadmap in alignment with business and HR Transformation priorities. Lead solution design activities across SAP SuccessFactors and related HR technology platforms. Establish platform governance standards, configuration principles, and design best practices. Ensure scalability, security, maintainability, and long-term sustainability of HR system solutions. Partner with Architecture and Engineering teams to evaluate future platform capabilities and emerging technologies. Product Ownership & Portfolio Leadership Oversee the portfolio of HR technology products and applications. Prioritize enhancements, operational support needs, and strategic initiatives. Ensure alignment between business requirements, technical designs, and product roadmaps. Lead backlog governance and capacity planning activities. Support funding, resource allocation, and delivery planning for HR technology initiatives. Configuration Governance & Technical Leadership Provide leadership and oversight for system configuration activities, including: Business Rules Workflows Role-Based Permissions (RBP) Security Models Templates Page Configurations Data Structures Integrations Review and approve solution designs for complex enhancements. Act as the escalation point for critical technical and platform-related issues. Ensure consistency across environments and releases. SDLC, Delivery & Release Management Lead delivery governance across the Software Development Life Cycle (SDLC). Ensure proper execution of requirements, configuration, testing, deployment, and production support activities. Establish testing strategies and quality controls. Oversee release planning and platform deployment activities. Drive continuous improvement of delivery methodologies and technical standards. Leadership & Stakeholder Management Lead, coach, and develop HR System Design Managers, Leads, Analysts, and external consultants. Partner with HR, IT, Payroll, TA, Learning, Compensation, and Operations stakeholders. Communicate risks, dependencies, milestones, and business impacts to leadership teams. Drive organizational readiness and adoption of new platform capabilities. QUALIFICATIONS, KNOWLEDGE, AND SKILLS 10+ years of experience supporting HR technology, HRIS platforms, or enterprise applications. 5+ years of leadership experience within HR Technology, HRIS, or Digital Transformation environments. Deep expertise in SAP SuccessFactors and enterprise HR platforms. Experience configuring and governing SuccessFactors modules such as: Employee Central Recruiting Onboarding Performance & Goals Compensation Learning Succession Strong understanding of: Business Rules Workflows Integrations Security Models Data Governance Release Management Experience leading global system implementations and complex HR transformation initiatives. Strong SDLC, Agile, and product delivery experience. Excellent leadership, stakeholder management, and communication skills. SAP SuccessFactors certifications strongly preferred. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! The position is not eligible for work authorization sponsorship. Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Apply now » Apply now Apply Now Start applying with LinkedIn Start Please wait... Find similar jobs: Careers Home Top Jobs View All Jobs Royal Caribbean Corporate Site Applicants with Disabilities Opens in a new tab. Opens in a new tab. Opens in a new tab. Copyright © 2021 Royal Caribbean Group. All rights reserved. × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Advertising Cookies These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies. Consent to all Advertising Cookies Show More Details Advertising Cookies Provider Description Enabled LinkedIn LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn. Cookie Policy Cookie Table Privacy Policy Terms and Conditions Consent to cookies from provider LinkedIn AddThis Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Cookie Information Privacy Policy Terms and Conditions Consent to cookies from provider AddThis Confirm My Choices Accept All Cookies // Nothing is posted on your LinkedIn account. We do not log in to your LinkedIn account. We do not save login credentials to your LinkedIn account. You will be joining